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POSITION TITLE: Project Management Leader
DEPARTMENT: Administration
REPORTS TO: Chief Technology Officer
SUPERVISES: No
CLASSIFICATION: Exempt
DATE REVISED: May 2024

SUMMARY:

The Project Management Leader will assist Corporate America Credit Union’s (CACU) management team and Project Management Director with assigned projects to ensure efficient, successful planning and execution of all project tasks adhering to CACU’s project management framework. This position is responsible for coordinating and assisting in all projects with duties including defining, documenting, prioritizing, tracking, and overall coordination of assigned projects. The Project Management Leader must effectively interface with vendors and CACU’s various functional groups and project teams in order to ensure a full understanding of scope, criteria, assumptions and constraints of projects and remain committed to coordinating and assisting with all project phases through project closure.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  (including the following and others as assigned)

  • Assist in identifying business goals; establish project scope; develop and maintain detailed project plan; identify, track, and resolve issues and risks; provide contingency plans.
  • Assist in preparing requirements document for assigned projects.
  • Prepare and assist in development of Service Level Agreements between vendor and CACU, when needed.
  • Facilitate project team meetings by preparing agendas, documenting team meeting minutes, and coordinating meeting schedules with project team members.
  • Facilitate communications upward and across project teams including project status, justifications for variances, and business information.
  • Utilize interpersonal skills to work effectively with several different groups of varying backgrounds (operational, technical, managerial, etc.) acting as project coordinator between all departments.
  • Monitor for changes in laws and National Credit Union Administration (NCUA) and Alabama Credit Union Association (ACUA) rules and regulations with respect to compliance. Make periodic observations to ensure project compliance with all applicable laws, NCUA and ACUA rules and regulations and CACU’s policies.
  • Ensure project is completed timely and according to CACU’s quality standards.
  • Other duties as assigned.

QUALIFICATIONS:

  • Bachelor’s degree in a Project Management, Information Technology, related field, or equivalent years of related experience.
  • Five (5) years of experience in an Information Technology or Operations related environment.
  • Proven project leadership skills including leading team members from multiple areas; interacting effectively with team members, customers, and management; and motivating and influencing team members.
  • Technical knowledge of electronic data processing systems and related financial software applications.
  • Two (2) years’ experience utilizing project management software and office applications.
  • Experience in defining business and technical requirements.
  • Experience in project development, implementation, and the entire project management life cycle.
  • Working knowledge of business concepts, including accounting, finance, investments, funds management, and workflow analysis.
  • Knowledge and understanding of corporate credit union operations.
  • Ability to work under pressure and manage resources to achieve aggressive and/or critical deadlines.
  • Excellent oral and written communication skills.
  • Strong analytical, organizational, and interpersonal skills.
  • Highest level of professional business ethical standards.
  • Must be detail-oriented and self-motivated.
  • Ability to effectively interface with all staffing levels of individuals both internal and external.

DEPARTMENT AND/OR JOB SPECIFIC COMPLIANCE REQUIREMENTS:

  • Adhere to Corporate, departmental, governmental policies and regulations, laws and policies.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • This position is performed in an office setting.
  • The ability to sit for long periods of time.
  • The work environment and physical demands of this position are representative of similar jobs in comparable companies.

POSITION TITLE: ACH Payments Analyst
DEPARTMENT: Electronic Payments
REPORTS TO: VP Electronic Payments
SUPERVISES: No
CLASSIFICATION: Exempt

SUMMARY:

The ACH Payments Analyst is an Accredited ACH Professional responsible for supporting the activities for the ACH department. Provide assistance in product development, implementation and maintenance management of methods and systems for the ACH department. Ensures procedures are followed and meet the operation parameters established by NACHA, NCUA and/or Board of Directors. Responsible for adhering to all ACH/BSA/AML/OFAC rules, regulations, policies and procedures. Provide backup to the ACH Leader and VP, Electronic Payments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  (including the following and others as assigned)

  • Support the daily operations of the ACH department.
  • Assist in the development and maintain effective procedures and internal controls.
  • Assist with the development and implementation of ACH services and products for members, and periodical review of existing ACH services and products.
  • Ensure routine testing of the Disaster Recovery Plan is completed, assisting with appropriate cross-training when applicable to ACH products and services.
  • Provide friendly, professional and accurate service and support both internal and external.
  • Provide quality member service, support and establish/maintain credit union relationships.
  • Assist the VP, Electronic Payments in providing quality service standards and goals are met.
  • Perform other duties as assigned.

QUALIFICATIONS:

  • High School graduate or equivalent
  • 2 years of experience in a credit union or financial services industry
  • Excellent 10 key skills required
  • Excellent customer service skills
  • General knowledge of accounting skills preferred
  • Attention to detail
  • Experience with Microsoft Excel

DEPARTMENT AND/OR JOB SPECIFIC COMPLIANCE REQUIREMENTS:

  • AAP Certification
  • Bachelor’s Degree in Accounting, Finance, Business or related field
  • Two years of management experience in Accounting, Finance or related field
  • Two years of operation experience in Electronic Payments
  • Accurate data entry skills required
  • Excellent 10 key skills
  • Working knowledge of Microsoft products
  • Excellent communications skills both verbal and written
  • Ability to proof, input and balance account information

DEPARTMENT AND/OR JOB SPECIFIC COMPLIANCE REQUIREMENTS:

  • Adhere to Corporate, departmental and governmental policies and regulations, laws and policies.
  • Ensure staff is in compliance with all regulations.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • This position is performed in an office setting.
  • The work environment and physical demands of this position are representative of similar jobs in comparable companies.

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